Loyalty Pips Terms and Conditions

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Loyalty Pips Terms and Conditions

Overview

The Loyalty Pips scheme, administered by Money4Travel, allows users to accumulate points (referred to as "Pips") through eligible foreign currency transactions on the Money4Travel online marketplace. Pips can be redeemed to receive discounts on future purchases of travel money. Participation in the Loyalty Pips programme is subject to the following terms and conditions, which may be updated from time to time.

Eligibility and Participation

Participation in the Loyalty Pips scheme is open to individuals aged 18 years or older with a valid UK address. Each participant is allowed one Loyalty Pips account. The account and any accumulated Pips are personal to the registered participant and cannot be transferred, bought, or sold.

Only orders placed through participating bureaux de change (referred to as "Exchangers") are eligible for Pips accumulation. Exchangers' participation in the programme is voluntary and subject to change. Pips can only be earned on purchases made from Exchangers that are actively participating in the Loyalty Pips scheme at the time of the transaction.

Earning Loyalty Pips

Pips are awarded based on qualifying purchases of travel money. To earn Pips, the minimum transaction value must be £250. For every £100 spent, 1 Pip is awarded. Pips are credited in increments of £100, meaning that amounts between £100 and £199.99 will result in the awarding of 1 Pip, while transactions between £200 and £299.99 will award 2 Pips, and so on.

Pips can be accumulated up to a maximum of 400 Pips per participant within any 12-month period, except where Money4Travel runs promotional events that may allow users to earn more than the 400 Pips.

Certain transactions and services are excluded from earning Pips. For example, purchases of non-qualifying products, such as buy-back guarantees, are ineligible. Additional products may be excluded at the discretion of Money4Travel, and such exclusions will be clearly communicated.

Redeeming Loyalty Pips for cash

Pips can be redeemed during the purchase of travel money through the Money4Travel marketplace. A minimum of 10 Pips and a maximum of 30 Pips can be redeemed per transaction. The value of the discount is calculated by multiplying the travel money order value by the number of claimed Pips, then dividing by 10,000. For example, for a £900 order and 30 Pips claimed, the discount would be: £900 × 30 Pips / 10,000 = £2.70.

Using Loyalty Pips to purchase a Buy-Back Guarantee

Pips can also be redeemed in order to purchase a Buy-Back Guarantee. 30 Pips will be required to buy a Buy-Back Guarantee and the terms for this can be found.

Pips are only redeemable at the Exchanger that originally awarded them and cannot be transferred or used with other Exchangers. Pips have no cash value and can only be applied as a discount on future travel money purchases.

Account Management

Participants are responsible for ensuring their account details are kept up to date. Money4Travel cannot be held liable for the loss of Pips due to inaccurate or outdated account information. If no Pips are earned or redeemed for a period of 18 consecutive months, the Loyalty Pips account may be closed, and any unused Pips forfeited.

If a travel money order is cancelled, returned, or refunded in full or in part by the Exchanger, any Pips used for the purchase will be added back and any Pips earned from that order will be deducted from the participant's account.

Termination and Modification

Money4Travel reserves the right to modify, suspend, or terminate the Loyalty Pips scheme at any time and for any reason. In the event of termination, participants will be given reasonable notice to redeem any outstanding Pips before the programme ends.

Money4Travel may, at its discretion, refuse, merge, or close additional accounts held by the same participant. Furthermore, Pips may be withdrawn or cancelled if Money4Travel reasonably believes there has been any abuse, misuse, or violation of the programme's terms and conditions.

General Conditions

Pips are issued and remain the property of Money4Travel. Participation in the Loyalty Pips scheme is deemed as acceptance of these terms and conditions. These terms are governed by the laws of England, and any disputes will be subject to the exclusive jurisdiction of the English courts.

Any changes to these terms and conditions will be communicated by reasonable notice, and continued participation in the scheme will signify acceptance of any such changes.

For further information or to resolve queries regarding the Loyalty Pips scheme, participants are encouraged to refer to the FAQs section on the Money4Travel website or contact us on the following e mail: travellers.enquiries@money4travel.com